We diligently highlight the most reputable Canadian casino promotions while upholding the highest standards of impartiality. While we are sponsored by our partners, our commitment to unbiased reviews remains unwavering. Please note that operator details and game specifics are updated regularly, but may vary over time.
To learn more about our responsible gaming initiatives, please visit the Responsible Gaming page on our website. When you cash out at Joy Casino, your winnings will be sent to the payment method that you choose to make your deposit. If this is not possible, an alternative payment method can be chosen.
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Other complaints we found in the forums (which we mentioned in the section about payments) include dissatisfaction caused by the low payout rate. Namely, he showed records of game statistics and tried to explain what went wrong. Not all players agreed with the casino’s opinion, but many found these explanations to be fair. It is obvious that such situations are very difficult to deal with, but we can not leave without attention to the attempt of JoyCasino staff to solve the problem. Not every operator puts so much effort into dealing with customer complaints and objections. By studying forums and comments on the internet, we have mostly encountered positive feedback about JoyCasino’s customer service.
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