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Other complaints we found in the forums (which we mentioned in the section about payments) include dissatisfaction caused by the low payout rate. Namely, he showed records of game statistics and tried to explain what went wrong. Not all players agreed with the casino’s opinion, but many found these explanations to be fair. It is obvious that such situations are very difficult to deal with ジョイカジノ, but we can not leave without attention to the attempt of JoyCasino staff to solve the problem.
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The casino is operated by Pomadorro N.V., and holds a license to operate from Curaçao Gaming Control Board (GCB). The main channel for communication with technical support staff is online chat. With it, you can quickly resolve any issue related to registration, banking, account, and other topics. JoyCasino Live Chat is available even to unregistered users, which I consider an advantage.
